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Privacy Policy
Our Privacy Policy
What personal information do we collect from the people that visit our website?
We may request you to provide personal information such as your name and email address when using our website’s services. This could occur when you make a purchase, subscribe to a newsletter, enter a competition, or register for personalized features like a customer control panel.
When we collect your information, we will take reasonable precautions to ensure its secure transmission to us. Payment information will only be gathered through a secure connection to guarantee its safety.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.
How we use your personal information?
We will only use your information for the purposes that you would reasonably anticipate or that we state when we collect it and, where necessary, for which you have given us your consent. We will not contact you, or pass your information to any other business. We are committed to treating your personal data with due care and in accordance with the data protection principles. We will never pass your details to third parties for marketing purposes.
If you communicate with us by email over the Internet you should be aware that the nature of the Internet is such that unencrypted communication may not be secure and may pass through several different countries on route to us. Please do not email us with confidential or sensitive information such as your credit card details. We cannot accept responsibility for unauthorised access to your information that is outside our control.
Data Protection Notice
At our company, we pride ourselves on maintaining a strict policy regarding the information you provide. We want to assure you that we will never share your personal data, combined with other information, with any external entities, be they reputable or otherwise.
The details you share with us will be utilized for various purposes, including administration, marketing, customer services, and to better understand your purchasing preferences. However, we promise to respect your inbox and send you a maximum of four marketing communications per month. Should you wish to stop receiving such communications, you will always have the option to do so.
As a valued customer, you have the right to access and request a copy of the information we hold about you. We may charge a small fee for this service, but we are committed to ensuring the accuracy of your data.
For quality control and training purposes, please be aware that telephone calls may be recorded and/or monitored.
We offer a range of student education related products, including plagiarism software, past papers, marking, and proofreading services. By providing us with your contact details, you are granting us permission to get in touch with you via mail, telephone, fax, email, and SMS/MMS. This communication will be limited to informing you about our own goods, services, or promotions that may be of interest to you. However, if you prefer not to receive such messages, you can easily opt-out.
Rest assured, our commitment to your privacy aligns with the guidelines outlined in our Data Protection Notice. Our marketing communications are infrequent, and we always provide the opportunity for you to control your preferences. Your trust is paramount to us, and we are dedicated to safeguarding your data and respecting your choices.
Sensitive Data
You may be asked on the telephone to give your credit or debit card details for the purpose of paying for a service you have requested from us. You will always have the option to enter these through our website instead, which uses Barclay’s Secure Merchant Services. We also accept PayPal payments which do not require you to hand over your credit or debit card details.
We never store customers’ sensitive data – for example, credit or debit card details.
How we collect information about your visits to our websites ?
When you browse our web pages, we may automatically check your IP address to ascertain your location. This allows us to offer you content that is relevant to your geographical area, enhancing your overall experience.
To improve the functionality of our website and provide you with a seamless experience, we may use a “cookie” on your computer. Rest assured, cookies are widely used by reputable websites, and they are nothing to be concerned about. These cookies help us keep track of your website visits, confirm your identity during logins, and determine whether you are currently logged in or logged out.
In addition, some of our websites utilize analytics software that gathers non-personal statistical data about your interactions on the site. This includes information such as the duration of page views, common paths taken through the site, screen settings data, and other general usage information. It’s important to note that none of this information is linked to individuals.
Maintaining your privacy and ensuring a positive user experience are our top priorities. By using such tools, we aim to tailor our services better and continually enhance our website to meet your needs effectively.
What is Cookie?
Cookies are text files that serve as unique identifiers for your computer, recognized by our server through your IP address. You have the flexibility to configure your computer’s cookie settings according to your preferences. This can be done through your Internet browser, typically found under the ‘tools’, ‘edit’, or ‘task’ menus. If you encounter any difficulties, your browser’s ‘help’ function will offer guidance.
Your options include accepting all cookies, receiving notifications when a cookie is issued, or declining cookies altogether. However, please be aware that refusing cookies may impact the proper functioning of the website and could restrict access to certain areas. For instance, our customer login area relies on cookies to identify you and determine your login status.
Should you have any queries concerning how we handle data, feel free to contact us via phone or email. For more detailed inquiries, you can email our support address, and your message will be directed to our legal department for assistance. We are here to address any concerns or questions you may have, ensuring your experience on our website is as smooth and secure as possible.